Last updated: November 2026
Who we are
This website is run by Agape Services Ltd, trading as Agape Cleaning Services (“we”, “us”). We are the data controller for personal information collected through this site. You can contact us at info@agapeservicesltd.co.uk or on 0115 795 4327.
What we collect
When you request a quote or contact us, we collect the details you choose to give us, such as your name, email address, phone number, postcode or area, the service you’re interested in and a description of the job. If you message us on WhatsApp, phone or email, we also receive the details you share there.
The quote and contact forms on this site open your own email app with your message ready to send. Nothing is stored on this website — we only receive your details once you send that email.
How we use it
- To reply to your enquiry and prepare a quote
- To arrange, carry out and follow up on cleaning work
- To keep business and accounting records we are required to hold
Our lawful bases are taking steps at your request before entering a contract, performing that contract, our legitimate interest in running our business, and complying with legal obligations. We do not sell your information or use it for marketing without your consent.
Who we share it with
We only share your information where needed to run our business — for example with our email, phone and messaging providers (including WhatsApp), accountants, or where the law requires it.
How long we keep it
We keep enquiry details for as long as needed to respond and deliver any work, and customer records for up to six years to meet tax and accounting rules. After that we delete them securely.
Online tools on this site
If you use the “Find Your Clean” tool, the description you type is sent to an AI service to suggest suitable services. Please don’t include sensitive personal details. This site does not use advertising or tracking cookies.
Your rights
Under UK data protection law you can ask to access, correct or delete your information, object to or restrict how we use it, and ask for a copy to be transferred. Email us to make a request — we’ll respond within one month.
If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes
We may update this policy from time to time. The latest version will always be on this page.